About the course
Are you new to leading / coordinating volunteer teams? Do you have some experience, but have never actually had specific training for the role? Are you a volunteer leading volunteers?
Would you like some flexible and convenient ‘just-in-time’ training to get you up and running?
The Essentials of Managing Volunteers is specifically focused on the needs of Australian Managers, Coordinators, Team Leaders. Taking part will help you become more effective and confident that you know about current sector practices, plus you will be joining in with a community of others who lead and coordinate volunteers across Australia.
Set yourself onto the pathway toward the CHC42712 Certificate IV of Volunteer Program Coordination!
Complete this introductory course, enrol in the CHC42712 Certificate IV of Volunteer Program Coordination with NV Education & Training Services and they will acknowledge your course work and provide Recognition for Prior Learning (RPL) towards these units.
Be personally guided by an experienced manager of volunteers
Donatella Amos
Training and Development Manager Northern Volunteering.
What does the course involve for you?
The course is fully online, supplemented by telephone, email and online meetings.Online means you can study when and where it suits you - at home, during breaks at work, in between other commitments. It also means you have flexibility so you can fit your course around the rest of your life. You don't need to come to classes or attend workshops, our learning material is in the course website - you have more choice and more control over what, how, when and where you learn.
The course uses quality course materials to present information, and offers easily accessible support. The course site and tutor will be open to you for six weeks. You will have plenty of time to take part, leaving you space to get on with all the other things in your life.
By the end of the course you will:
1. Have knowledge of volunteering nationally and appreciate why people actually volunteer their time.
2. Gain a wider understanding of the specific role and responsibilities of a manager, team leader, coordinator.
3. Be able to identify the basic processes and documentation that should be in place before volunteers are recruited.
4. Be familiar with legislative requirements and rights and responsibilities as they relate to volunteers.
5. Understand how to effectively recruit volunteers and then be able to manage the initial training of those selected volunteers.
6. Be a more effective leader through your knowledge of team dynamics and understanding of how you can build a more successful team.
7. Understand how to carry out the ongoing training and supervision of volunteers.
9. Be able to identify a variety of means by which you can acknowledge or reward volunteers.
10. Understand how to manage challenging behaviour and conflict.
11. Know where to find resources for further information on leading and managing volunteers.
Download the course flier to see the specific topis covered
We suggest you set aside up to 2 hours per week for the reading and activities we give you.
Each week we introduce a new set of topics and give you an especially written PDF magazine explaining those. The magazine is easy to follow and interesting. Download and read it on a computer, mobile device, or print it out, whichever is most convenient for how you personally like to learn. As you work your way through you will also be looking at extra topic information your tutor supplies.
After your course experience has finished you will still have a library of the magazines and other resources to refer back to.
To help your understanding of the topics, you'll have some interesting practical assignment activities to complete each week, plus you get to see and discuss online what other course members are thinking about the assignment topics. This is a great networking opportunity.
The tutor will communicate with you personally, will read your activity information, provide you with advice and guidance, and answer any questions you may have about your own situation and needs.
And, last of all, to demonstrate your knowledge, you complete a short, interesting, on-line course quiz. Get more than 80% of the questions correct and you pass (and we allow you more than one attempt so you can get used to online testing).
Course members who have passed the Course Quiz AND contributed to all the activities receive a personalised Course Certificate so they have a record of their efforts.
You will need:
- Access to a volunteer-involving organisation.
- Preferably broadband internet access.
- To know how to use an internet browser (for example Chrome, Internet Explorer, Firefox or Safari) so you can move between web pages, open links, download documents and participate in the course discussion.
- Optional: printer to print out the course magazines.
